Promoveo, LLC, a professional services company, announced plans to invest in its call center operations and grow its headquarters in the Springfield, Missouri, region. The new investment is expected to create 50 new jobs.
“We are excited about the move to Springfield and the opportunities it will provide for both Promoveo and the community,” said Westmoreland, President of Promoveo. “We appreciate the knowledge and assistance we were offered by the Chamber team, they are an incredible advocate for the Springfield area and its growth. We look forward to continuing this partnership as our company grows.”
Promoveo chose Springfield as the best location for the investment due to Missouri’s central location, the region’s reliable Internet and phone service, available workforce, and expansive federal HUBZone. HUBZone is a U.S. Small Business Administration program designed to encourage growth in historically underutilized business zones and award at least three percent of federal contract dollars to small businesses that operate and employ workers in those areas.
“We’re excited to welcome Promoveo to Springfield,” said Matt Morrow, President of the Springfield Area Chamber of Commerce. “Call centers and back office operations are a key industry for our local economy and we’re grateful that, even during a pandemic, employers like Promoveo are investing in our community.”
Founded in 2015, Promoveo serves a variety of industries including recreation, transportation and logistics, energy and utilities, financial services, healthcare, and the public sector. The company uses a unified agent desktop where its employees can seamlessly communicate with customers across a variety of channels including voice, mobile app, chat, email, and video.